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Correct stock counts by hand when the number in AIM does not match what is on the shelf, and review every stock change that has already happened. Where to find it: Open Stock Adjustments in AIM — you will be asked to sign in first.

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What you can do here

  • Fix the count for one size, or for a whole shelf of sizes in one go
  • Choose exactly which physical pair comes out of stock when you remove one
  • Write a short reason on each change so the history explains itself later
  • Look back at every stock change — yours and the ones sales and Shopify made automatically
  • Undo a hand-entered change you made by mistake

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Buttons, fields, and controls

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How to: Correct the count for one size

  1. Stay on the Create Adjustments tab and choose your Location.
  2. Search for the shoe, then click its row to add it to the change list on the right.
  3. Type the number you actually counted into the New box and check the Δ column.
  4. Write a short Reason, then click Submit Adjustments.
AIM says you have 5 Dunk Low Panda size 9 at the Main Store but you counted 4. Add the row, set New to 4, reason “shelf recount”, submit — the Δ reads -1 and Available drops to 4.

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How to: Write off one specific pair, not just any pair

  1. Add the size to the change list and set New to exactly one less than the current number.
  2. The Inventory Unit box for that line becomes selectable — open it.
  3. Pick the pair by its barcode, cost, and purchase date, instead of leaving it on “Use FIFO”.
  4. Add a Reason and submit.
You have three Jordan 4 Bred size 10 — two bought at 220andoneat220 and one at 280. The damaged pair is the $280 one, so pick that unit rather than letting AIM take the oldest, and your remaining stock value stays correct.

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How to: Clear out a whole batch after a physical count

  1. Search and filter the left-hand list until only the rows you counted are showing.
  2. Click Select All Results to move them all into the change list.
  3. Either type each counted number, or click Zero Out if the whole batch is gone.
  4. Give the lines a Reason and click Submit Adjustments — only the lines that actually changed are saved.
The pop-up shop shelf is empty after the weekend. Filter to that location, Select All Results, Zero Out, reason “pop-up closed, stock returned to main”, submit.

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How to: Undo a change you entered by mistake

  1. Open the Recent History tab.
  2. Filter Sources to Manual, or search for the product, and find the wrong entry.
  3. Click the reverse icon in the Actions column on that row.
  4. Type why you are undoing it and confirm — AIM records an equal and opposite change.
You set a Yeezy 350 Bone size 8 to 0 when you meant size 8.5. Reverse the entry with reason “wrong size adjusted”, the 0 goes back to 3, and both entries stay visible in the history.

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Good to know

  • A stock adjustment only moves the count. It does not create or cancel a sale, does not change prices, and does not release anything you have set aside for a customer.
  • Lowering a count takes a real pair out of stock, with its cost. Raising a count is meant for fixing a miscount — when stock genuinely arrives, receive it on a purchase order instead so the vendor and cost are recorded.
  • Your Ready to list number may not move by the same amount as Available, because damaged pairs and pairs still going through receiving are held back from listings.
  • Most rows in the history were not typed by anyone — sales, Shopify, transfers, and cancellations all record their own entries. Filter Sources to Manual to see only human edits.
  • Reversing never erases anything. The original entry and the reversal both stay in the history, which is exactly what an auditor wants to see.

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Where to go next